How much does shipping cost?
We offer FREE express shipping on orders over INR 3000. All other orders ship for only INR 1000.
Where do you ship to?
We currently ship across the world from our website in India and within India.
How long will it take for my order to arrive?
Who doesn’t love our aromatic tea? That’s why, we make sure that your favourite tea reaches your doorstep always on time. To give you a better idea of shipping times, we put together a list below. Keep in mind these times shipping times are based on normal business volume and are not guaranteed. During the periods when we receive a higher volume, your order may take longer to arrive. Though we do wish there was a way around it, delivery times are controlled by the carrier. For international shipping, please note that your orders may take time (typically 1-2 business days) to cross the border.
| Express shipping to | Delivery time once shipped |
|---|---|
| Within India | 2 business days |
| Outside India (US, Europe, Middle East, Africa, East & South East Asia) | 3-5 business days |
How can I track my shipment?
Shipping procedure generally takes 2-3 business days to process an order but that number may increase to up to 5 business days in higher volume periods. A tracking number is assigned by the shipping carrier when your order is processed, and once it leaves our distribution centre in India, you’ll receive an email with your tracking information.
What shall I do if my order does not arrive on time?
Please check the tracking information you have received via email from the carrier. This will let you know where your package is currently located and its estimated (or updated) arrival. If your order says it was delivered and you can’t find it, please contact the carrier directly.